Terms of Service

1. Introduction

Welcome to reviveplus.shop (“Website”, “We”, “Our”, “Us”). By accessing or using our website, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please do not use our website.

2. Eligibility

✔ Be at least 18 years old or have parental/guardian consent.
✔ Use the website for lawful purposes only.

3. Account Registration

• You may need to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your login credentials.
• Any unauthorized use of your account must be reported to us immediately.

4. Orders & Payments

• All prices are listed in Indian Rupees (INR).
• We reserve the right to cancel or refuse any order at our discretion.
• Payments must be made via accepted payment gateways.
• In case of payment failure, the order will not be processed.

5. Order Confirmation, Changes & Cancellation

• No order cancellation is allowed after order confirmation.
• No change in pincode is allowed after 2 hours of order confirmation.
• No change in address is allowed after 24 hours of order confirmation.
• No change in order is allowed after 12 hours of order confirmation.

6. Shipping & Delivery

• Orders will be shipped as per our Shipping Policy.
• We try to dispatch our orders within 24 hours of order confirmation.
• Delivery timelines are estimates and may vary.
• We are not responsible for delays due to unforeseen circumstances.

7. Returns & Refunds

• Returns and refunds are subject to our Return & Refund Policy.
• Return or exchange requests must be raised within 24 hours after the order is delivered.
• After refund processed, it takes 8-10 business days to reflect in account.
• We reserve the right to refuse returns that do not meet our criteria.

8. Damaged, Missing, or Mismatched Products

An unboxing video is mandatory for exchange or return due to damaged, missing, or mismatched products to ensure merchant safety from fraudulent transactions.

9. RTO Charges

📌 RTO due to customer unacceptance will cost deduction of Rs. 100.
📌 RTO due to order cancellation request by customer after order confirmation will cost Rs. 100.

10. Customer Support

Please wait for 12-24 hours for our customer support team to revert.
Please send order ID sent to you on WhatsApp as order confirmation to process your requests smoothly and faster.

11. User Conduct

🚫 Use the website for any illegal activities.
🚫 Violate any intellectual property rights.
🚫 Send spam, phishing attempts, or malicious software.
🚫 Engage in fraudulent transactions.

12. Intellectual Property

All content on reviveplus.shop (text, images, logos, designs) is our property or licensed to us.
You may not copy, modify, distribute, or use our content without permission.

13. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website.
• We do not guarantee uninterrupted access or error-free functionality of our website.

14. Third-Party Links

• We may provide links to third-party websites for reference.
• We are not responsible for their content, policies, or transactions.

15. Termination

❌ Violate these Terms of Service.
❌ Engage in fraudulent or harmful activities.
❌ Attempt to interfere with our website’s security.

16. Governing Law

These Terms are governed by the laws of Gujarat, India. Any disputes shall be resolved in the courts of Gujarat, India.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes means you accept the updated Terms.

18. Contact Information

📧 Email: support@reviveplus.shop